How to restart the RyvitAgent

Do NOT do this without first talking with Ryvit Support about why/when/how. Coordination is key.

  1. Access the server where the RyvitAgent is installed.
  2. Access the Task Manager.
  3. Hit the services tab in the Task Manager.
  4. Sort the list of services alphabetically for ease of use.
  5. Scroll down to find the 2 services which could be named the following:
    • Int.Serv.Core.ConnectorService
    • Int.Serv.Core.ConnertService.Monitor

      OR
    • Ryvit Connector
    • Ryvit Monitor
  6. Restart those services.
  7. Let Ryvit know those services are running.

If you have any questions, please reach out to your implementation manager or support@ryvit.com.